The Allentown Art Museum has the following job openings

  • Manager of Donor & Member Relations/Special Events Coordinator
  • Social Media Specialist
  • Vice President of Development
  • Administrative Manager

The Art Museum is an equal opportunity, equal access employer fully committed to achieving a diverse and inclusive workplace.

Please submit your resume and cover letter to:



Position Title:            Manager of Donor & Member Relations/Special Events Coordinator
Department:              Development and Communication
Reports To:                VP Development and Communication


The Manager of Donor & Member Relations/Special Events Coordinator is responsible for all aspects of the management, expansion, maintenance of the Museum’s Friends (membership) program and the coordination of that program with the Museum’s marketing and development strategic direction and activities.  The position is responsible for:

  • management and maintenance of the Museum’s development database,
  • identification of new prospects for participation in the Friends program,
  • analysis and reporting of relevant donor and program data on a regular basis and as requested by the VP Development and Communications, the President and CEO, the Development Committee of the Board of Trustees, and any other committee or group associated with the Museum as requested.
  • Provide administrative and logistical support for special events using the Museum facilities including but not limited to: Cocktails and Collecting, the Museum’s Annual Gala, the community gallery, and other special meetings and events at the Museum (Chamber of Commerce, United Way, etc.) that impact membership and donor relations.
  • The Position will maintain a customer service and stewardship-centered philosophy through our relationship management process by creating and implementing strategies to cultivate, acknowledge, thank, and engage members and major donors.



  • Develop, seek approval for, take the lead on, and implement membership plans to ensure annual goals and growth in revenue and participation;
  • Develop and implement action steps and strategies to renew current members, reduce the number of lapsed members, and increase members;
  • Work in tandem with staff in multiple departments to develop an annual plan for the development of membership that includes: on-site sales, an annual membership drive, annual fund solicitations, renewal communications including mail, social media and personal contacts, membership program, and special events and promotions;
  • Work with the VP Development and Communications, the Development Committee, and the Office of the President to help identify major donor prospects and grow participation and engagement;
  • Create and manage a donor stewardship plan, including the drafting of acknowledgment letters
  • Assist with strategy and logistics of member/donor cultivation events;
  • Responsible for overseeing gift processing in the Museum’s donor database;
  • Deliver reports and analytics regularly and as assigned; and
  • Meet annual benchmarks for member growth and participation.



  • Bachelor’s Degree with at least 3 years of non-profit experience preferred;
  • Membership and/or development experience preferred;
  • Proficiency in Altru or similar database management system required
  • Proven ability to multi-task;
  • Strong project management abilities, attention to details, and oral and written communication skill.
  • Demonstrated literacy in MS Word, Excel & Outlook; and,
  • Vision, creativity and an entrepreneurial spirit are important in this position



  • Some evenings and weekends throughout the year required.





Position Title:             Social Media Specialist
Reports To:                 Director of Development

A new position at the Allentown Art Museum, the Social Media Specialist, will be an integral part of the marketing and public relations team under the supervision of the Museum Manager and including the Marketing and Public Relations Manager, the communications consultant, and various part-time writers, designers, and campaign consultants. As part of this team, the Social Media Specialist will be charged with managing the Museum’s social media profiles in support of its positioning in the community, its strategic plan and aspirations, the development new and expanded audiences, and reflective of annual and long-term communication strategies.  The Social Media Specialist will develop, maintain, and be responsible for, but not limited to, the Museum’s Facebook pages, Instagram and Twitter accounts, and YouTube channels blogs, video feeds, communication with trending social networking sites, email blasts, and any other platform for digital communications that will be developed in the future.  The Social Media Specialist will be responsible for providing Museum staff and other officials of the Museum with comprehensive analytics, data presentations, and resource management reports and will work with SOTA, the Auxiliary, Circle 31, campaign committees, and when needed, Trustees to significantly increase the Museum social media presence, enhance the Museum’s communication strategies, and develop new audiences.

Recommend and Implement social media strategies for the Museum that build brand awareness, generate new audiences and excitement about the Museum’s role in the community and significantly increases the Museum’s social media presence and effectiveness.

Creation and delivery of content which meets Museum standards and fits Museum communication directions, positioning, and programmatic and campaign needs. Develop and deliver social media optimization (SMO) and remain current with social media trends and best practices.

Research, plan for, and present opportunities for new social marketing platforms and adapt current practices to fit Museum needs.

Generate, review, and approve content on social media multiple times during the day.  Work with various staff to determine the appropriate language for collections, exhibitions, and public engagement but give leadership and direction to Museum’s efforts to communicate in a more timely and effective way given new audiences with diverse backgrounds, experiences, and interests.

Work with various Museum constituencies to create and manage monthly (or more often) promotions and messaging.

In-depth knowledge and understanding of social media platforms and their respective participants (Facebook, Youtube, Twitter, Flickr, etc.) and how they can be creatively deployed.

Ability to effectively communicate information and ideas in written and verbal format.

Ability to build and maintain cross-departmental and multiple constituent relationships.

Team player, with the confidence to take the lead and guide other departments when necessary.

Good technical understanding and can learn new hardware and software quickly.

Public relations, marketing, sales, community management experience

Bachelor’s Degree, preferably in Communications/English, Public Relations, Marketing, Journalism or Design, Political Science. Entry level position with experience.





Position Title:                    Vice President of Development
Reports To:                        President and CEO



The Vice President of Development is responsible for developing, implementing, managing, and evaluating all aspects of annual and long-term fundraising for the Allentown Art Museum. The position reports to the President and CEO of the Museum and is a member of the Museum’s senior management team. The position is responsible for providing the leadership and support for achieving the AAMLV’s fundraising goals, including efforts to build membership; individual giving; corporate and foundation giving; and governmental support. The position is also responsible for engaging multiple constituencies in ongoing fundraising activities as well as developing new initiatives and strategies for resource development. Working from existing fundraising plan that is based on the institution strategic plan, work in conjunction with the president and CEO, the development staff and the board to implement the plan while laying the groundwork for an expanded plan in FY 2020.

The position will establish and maintain strong, collaborative working relationships with varied internal and external constituencies to ensure meeting revenue goals. The individual will work to further define and advance the case for support; set new levels of expectations for fundraising and stewardship; evaluate and augment existing annual and major giving efforts; and articulate clear and achievable goals for development and donor relations, as well as lead and inspire the staff to meet and exceed departmental development expectations. The position is expected to not only manage the development plan but be actively engaged with the Museum’s President and CEO and with the Board in the solicitation of funds and the stewardship of donors.




  • Lead and manage the Museum’s efforts to meet all annual, programmatic, and capital fundraising goals.
  • Develop a comprehensive institutional strategic development plan and effective fund development programs.
  • Provide staff leadership to the Development Committee of the Board of Trustees and attend all relevant Board committee meetings; Work with the Board of Trustees’ Development Chair to ensure the board is properly and effectively engaged in the work of the development office.
  • Coordinate all fundraising activities with the museum’s finance department to ensure accuracy of development records and deposits; adhere to protocols established by audit standards;
  • Provide leadership and input on annual budget planning.
  • Oversee implementation of all communication and fundraising databases for communication, mailings and development. Oversee the institution’s CRM, Altru, for the tracking, cultivating and stewarding prospects and donors.
  • Responsible for tracking and filing multi-year campaign pledge and payment documentation and communication.


  • Provide strategic vision, planning and management of all fundraising including but not limited to: Annual Fund; Endowment enhancement and Capital needs; Planned Giving; Matching, and in-kind gifts; Corporate and Individual Sponsorships; Grant requests and awards; Membership and, Donor research,
  • Working with the Grants Manager to develop grant proposals to corporate, foundation, and government funders; oversee and ensure evaluation and final reporting of secured grants.
  • Conceptualize, implement, and evaluate effective solicitation strategies and participate in the cultivation and solicitation of major gifts from individual donors, corporations and foundations.
  • Manage the Museum’s high-level donor circles, including the Kress Society, and coordinate related special event programming.
  • Generate support for capital projects for the museum campus and operating support for museum exhibitions, programs, communication strategies, and endowments.
  • Staff and work in partnership with the Board of Trustees Development Committee.
  • Ensure the creation of synergies between marketing and development at all levels of the museum staff and within the community.


  • Oversee successful planning and management of the Museum’s membership program.
  • Supervise creation of marketing materials as needed.
  • Manage aspects of fundraising programs such as patron cultivation and management of benefits.
  • Responsible for all audience tracking and analysis.
  • Ensure initiatives to engage younger and more diverse audiences.

Supervisory and Collaborative Responsibilities

  • Supervise a staff of three.
  • Ensure collaborative relationships with all members of the Senior Staff and staff throughout the Museum.
  • Work with, provide support for, and collaborate with the Museum’s fundraising and campaign consultants
  • Provide leadership to all volunteer organizations raising money for the Museum including SOTA, Circle 31, the Cocktails and Collecting Committee, and the Gala Committee.
  • Establish positive relationships with all Museum stakeholders and constituents.



Education and Experience
The successful candidate will possess, preferably, a Master’s degree from an accredited university with 7 or more years of professional fundraising experience within a museum or similarly complex not-for-profit institution or an equivalent combination of education and experience, with an established record of donor development operations experience. Candidates should have a successful track record of securing sponsorships, membership growth, major individual, corporate, and foundation gifts, and experience managing multiple campaigns, including capital, endowment, and special project campaigns, and initiatives.


Knowledge, Skills and Ability Requirements
The ideal candidate must possess a drive to set and meet fundraising goals and have a strong commitment to quality work and high productivity with close attention to detail.

The ability to manage people effectively and able to multitask is essential. Must possess excellent donor relations skills. Must possess keen analytical skills and have experience with prospect research and reporting methods. Can work with multiple constituencies and provide leadership to the Board and Volunteer support to ensure success.

Proficient in Microsoft Office and Altru is highly desirable. Ability to handle confidential records and sensitive donor information with discretion. Excellent research, writing, editing and verbal communication skills. Able to work independently and as part of a team. Proven organizational skills with ability to manage and complete multiple short-term and long-term tasks and responsibilities. Flexible to work weekday evenings and weekends for meetings and special events.




Position:           Administrative Manager

Reports To:      President and CEO


The Administrative Manager is a key member of the Senior Leadership Team at the Allentown Art Museum. S/he supervises all operations of the Museum and guarantees the smooth functioning of a small but complex urban art museum, with approximately 40 full and part-time employees, an annual budget of $2.7 million, and an average annual attendance of 70,000 visitors.  S/he supports the President and CEO in efforts to ensure that the strategic goals of the Museum are sustained, that excellence and equity are at the core of our programmatic efforts, that the administrative functions of the Museum enhance the overall institutional reputation, and that the multiple internal and external constituencies that access and participate in key museum activities are informed, knowledgeable, and communicated with clarity, timeliness and in a manner that ensures both their dedication to the Museum and the attainment of the Museum’s strategic goals and direction.


The Administrative Manager is responsible for the day-to-day internal operations of the Museum and oversees the following functions/departments at the Museum: scheduling of all activities in Museum spaces and maintenance of the Museum’s calendar of events and  operations, marketing and public relations, the budget planning process, human resources, retail operations (café, shop and front desk), visitor services, internal signage, Museum café, security, information technology systems, and facilities operation and maintenance for a 52,000+ sq. ft. building located in a newly rejuvenated downtown.

The Administrative Manager is expected to be a thought leader about organizational matters, overseeing and directing policies and procedures related to Museum operations and leading efforts for process improvement and performance enhancement throughout the organization.

The Administrative Manager regularly meets with the President and CEO about long-term facilities issues, safety and security matters including emergency preparedness, support organizations, organizational and employee performance, public communications and Museum positioning within the community, and legal compliance matters.  S/he oversees annual staff evaluations and recommends staff merit increases to the President and CEO.  The position leads regular administrative meetings with senior staff designed to ensure smooth and continual excellence in Museum administrative matters.  S/he also represents the institution at important public gatherings, interacting on behalf of the President and CEO when it is impossible for that individual to be present.  S/he must be both a strategic thinker and an articulate spokesperson for the objectives and ambitions of the institution at all times.  The position serves as a co-leader of the Strategic Plan Steering Committee.




  • Oversee the preparation of budgets for approval, including those for funding and implementation of programs. (Delegates management of sections of the budget to department heads and others as appropriate.)
  • Analyze operations to evaluate performance of the Museum and its staff in meeting objectives and to determine areas of potential cost reduction, program improvement, or policy change.
  • Develop, coordinate, and execute policies and procedures affecting all areas of the Museum; recommend and implement systems to improve Museum operations and provide for successful integration of Museum-wide activities.  Formulate policies to ensure best practices, non-profit integrity and ethics in accordance with legal statutes and current standards of the field.
  • Ensure that day-to-day functioning of the Museum meets and furthers short and long-range plans.
    • Work with department managers to establish departmental goals and plans in support of short and long-range plans
    • Oversee annual operating and capital budget planning
  • Ensure that departments achieve annual goals
  • Negotiate all non-fine art insurance contracts and act as primary point of contact for insurance broker.  Assess and manage risks, monitor claims and ensure adequate coverage for all aspects of Museum operations, as well as the art collection.
  • Manage service contracts related to facilities, information technologies, food service, and security.


Team Development/Leadership

  • Manage direct reports in security, building operations, marketing and public relations, and coordinate with finance and controller.
  • Oversee personnel-related functions, including hiring process, training and development, benefits planning and administration, compliance, and termination actions, reviews, employment contracts, employee counseling, administration of personnel files, compliance with Pennsylvania labor laws.
  • With the President and CEO plan and manage monthly All Staff meetings
  • Plan and implement all administrative staff meetings.
  • Oversee the employee staff committee.
  • Provide leadership and oversight of the Museum’s visitor service and retail operations, ensuring effective management of these key areas.
  • Represent the Museum at professional gatherings and at civic social events, conventions, committee and various trustee and staff meetings.
  • Develop, with President and CEO, the agenda and coordinate activities for bi-weekly senior staff meetings and bi-weekly administrative staff meetings.
  • Performs other duties as assigned by the President and CEO



  • Undergraduate degree in Arts Administration, Business Administration, or a related field required. MBA preferred, project management training a plus.
  • Minimum five years in senior level administration and/or financial management and human resource management required, with five years in non-profit management capacity preferred;
  • Significant team-building and supervisory experience in non-profit environment, preferably working within dynamic cultural organizations;
  • Significant experience working with volunteers, external boards and committees;
  • Outstanding written and verbal communication skills; highest level presentation, negotiation, project management, and problem-solving skills required;
  • Excellent planning, financial management, and organizational skills
  • Collaborative management style;
  • Demonstrated passion for the arts;
  • Strong work ethic, and superior record of ethical service;
  • Multi-lingual fluency preferred (Spanish a plus);
  • Proficiency in Microsoft Word, Excel, PowerPoint and internet-based research.


Please submit your resume and cover letter by email to: