Position Title:             Museum Business Manager (Operations)

Reports To:                  President/CEO

Department:               Administration

Classification:              Salary, exempt

Salary Range:              65-70k annually

Work Schedule:           Full Time, Monday-Friday

Work Location:            Hybrid (3-4 days on site, 1-2 days remote)


  • Provides the day-to-day financial, operational, and human resources functions for the organization, bookkeeping and controller duties, on-site audit assistance, and all human resources duties, including, but not limited to:
    • Accounts receivable, accounts payable, managing restricted contributions, donor data entry, process/print check requests, general ledger entry, and various reporting functions
    • Processing bi-weekly payroll and coordinating all payroll functions
    • Plan and oversee employee benefit programs; oversee the recruiting, interviewing, and hiring of new staff; handle staffing issues, such as mediating disputes and directing disciplinary procedures; serve as a consultant to advise other managers on human resources issues, such as equal employment opportunity and sexual harassment.
  • Contribute operations information and recommendations to the President/CEO, prepare and complete action plans.
  • Analyze and improve organizational process and workflow, assist department leaders with employee space/equipment needs.
  • Oversee museum financial records management, retention, and coordination as required.
  • Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures, and complying with legal regulations.
  • Manage relationships with key operations vendors, and review operational invoices submitted for payment.
  • Works with the Executive Assistant to the President/CEO to manage office inventory and systems ensuring utilizing of inventory effectively, purchasing the correct equipment, and maintaining departmental inventory/office supply requests.
  • Works with the Executive Assistant to the President/CEO to manage all calendaring, scheduling, and preparation of cross-departmental and staff meetings.
  • Works with facilities and security department leaders to maintain an intimate knowledge of the museum layout including opening and closing responsibilities, equipment functionality and accidents on site.
  • Offer oversight and guidance to department leaders with the management of projects, initiatives and stakeholder relationships.
  • Maintains a commitment to Equity, Diversity, Inclusion, and Belonging within the museum and throughout our daily engagement with the community, artists, donors, vendors, and other constituents.
  • Other duties as assigned.


  • Bachelor’s degree in business management or a relevant field
  • Minimum five years of administrative experience
  • Minimum three years of finance and/or bookkeeping experience


  • Minimum three years of arts and/or nonprofit experience
  • MBA and/or CPA with a combination of both strongly preferred


  • Excellent technical and analytical writing, organizational skills, and attention to detail.
  • Clear, succinct, and positive verbal communication; professional, enthusiastic ability to communicate effectively to a wide range of audiences including board members, donors, visitors, staff, and community partners.
  • Ability to quickly work with and support staff and key stakeholders.
  • Management skills and ability to coordinate a multitude of programs, manage budgets, and supervise part-time staff, interns, and/or volunteers.


This is a confidential employee position meaning that, in the course of their duties, has access to or possesses information relating to employer-employee relations and has access to confidential employee and financial records not generally available to the public

To perform the job successfully, an individual should demonstrate the following competencies:

Planning/Organizing: Follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values. Prioritizes and plans work activities; uses time efficiently and plans for additional resources. Sets goals and objectives and develops realistic action plans. Demonstrates strong attention to detail.

Manages Projects: Develops project plans; coordinates projects; communicates changes and progress; manages multiple tasks and team activities on time and on budget.

Communicates Effectively: Communicates in an open, candid, and consistent manner; delivers information in a variety of formats and settings. Writes clearly, creatively, and informatively; edits work for spelling and grammar; varies writing style to meet needs; can present quantitative data.

Building Relationships: Initiates, builds, and continuously strengthens relationships with internal and external audiences, by constantly seeking, understanding, and responding to stakeholder needs and wants. Works well in a team-oriented environment.

Achieves Results: Takes initiative, maintains a persistently focused effort, and remains goal and results-oriented. 


Please submit your resume and cover letter by email to: hr@allentownartmuseum.org

The Allentown Art Museum is committed to providing equal employment opportunities without regard to race, creed, color, national origin, sex, age, veteran status, sexual orientation, and disability.